<aside> 📝

Task Queues offer a centralized and scalable solution for managing multiple queues, simplifying the process of notifying the right people about tasks. Additionally, with Task Queues, unassigned tasks are promptly brought to the attention of relevant team members, eliminating the need for continuous monitoring of the My Tasks and All Tasks tabs. This ensures tasks are promptly attended to without delays.

Tasks assigned to queues you are a member of can be viewed from My tasks → My queues and Queue filtering is available in both the My tasks and All tasks views.

</aside>

In This Article

How to Create a Task Queue

1. Navigate to the Queues Settings:

   Go to Organization settings → Tasks → Queues.

2. Create a New Queue:

   • Click New queue.
   • Enter a name for your queue.
   • Add members who should be part of the queue.

3. Save the Queue:

   Once configured, click Save.

How to Use Task Queues

Task Queues can be assigned to individual tasks or set as a default for specific jobs.

Steps to Set a Job Default Queue

1. Navigate to the Job:

   Go to the Jobs tab and select the job you want to configure.

2. Access the Setup Tab:

   Click on the Setup tab.

3. Assign a Default Queue:

   From the dropdown menu, select the queue you want to assign as the default for that job. Changes are automatically saved.

Steps to Add a Queue to a Task

1. Create or Open a Task:

   • Create a new task, or open an existing task from My tasks or All tasks.

2. Assign a Queue:

   In the Queue field, select the desired queue from the dropdown. Changes are automatically saved.

Task Queue Notifications

To stay informed about tasks within your queues, set up Task Queue notifications in your preferences.

How to Configure Notifications